Job Description:

As a Travel Agent, you'll help customers plan and book their perfect trips, from flights to accommodations and activities. You'll offer personalized service, resolve any issues, and stay updated on industry trends. By building strong vendor relationships, you'll secure the best deals and deliver unforgettable travel experiences.

Key Responsibilities:

1. Client Consultation:

Attend clients calls to determine their travel needs, preferences, and budget.
Provide expert advice on destinations, cultures, customs, weather, and activities.
Recommend personalized travel packages and itineraries that meet clients’ preferences and expectations.
2. Itinerary Planning & Booking:

Design and organize customized travel itineraries, including flights, hotels, car rentals, tours, and activities.
Make reservations using computer reservation systems, ensuring all travel arrangements are accurate and meet client requirements.
Coordinate travel insurance, transportation, accommodations, and tour packages.
Handle payments, process travel bookings, and ensure all fees and documentation are collected.
3. Research & Industry Knowledge:

Stay up-to-date with travel industry trends, destination information, visa requirements, and travel restrictions.
Conduct research on travel trends to provide clients with informed recommendations.
Advise clients on relevant travel documentation, including visas, passports, and health and safety requirements.
4. Record-Keeping & Compliance:

Maintain accurate records of client transactions, including bookings, payments, meetings, and phone calls.
Ensure compliance with all travel regulations and guidelines for domestic and international travel.
Prepare and manage documentation related to client bookings, travel insurance, and visa requirements.